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Wink & See

Wink & See

Prescription Glasses Online, Without the Barrier

Wink & See makes buying prescription glasses online accessible, affordable, and stylish, starting from €29.95. With a fully configurable lens selector, active in the Netherlands and Belgium, their platform had to translate the complexity of optics into a fluid digital experience that inspires confidence and converts.

100%
Customer satisfaction during the collaboration

2
Markets served (Netherlands & Belgium)

4.6/10
Customer rating (eKomi) after launch

90+
Core Web Vitals score after platform build

Buying prescription glasses online sounds simple, but it is one of the most complex e-commerce challenges there is. The customer must have confidence in the process, understand their prescription, choose the right lenses, and find the right frame. Every step that is unclear costs a conversion. The Wink & See platform had to completely remove that complexity.

Younify built the Wink & See webshop on Magento 2 with the Hyvä theme, with the product configurator as the heart of the experience. Every element of the UX was designed based on one question: what does a customer need to order prescription glasses online with confidence?

KEY ACTIVITIES

Hyvä Implementation & Performance

The entire frontend was built with Hyvä for maximum speed and a fluid mobile experience. A slow configuration process is a direct conversion problem; that risk has been completely eliminated.

Product Configurator

An intuitive step-by-step configurator guides the customer through frame, lens type (single vision, progressive, reading glasses), coating (anti-reflective, blue light, tinted), and strength, with real-time price updates and visual confirmation for every choice.

Prescription UX & Validation

A clear instruction page explains how to read a prescription, combined with smart input validation that prevents errors before they become problems. This lowers the barrier and the return rate.

Trust & Conversion Optimization

Every touchpoint in the customer journey has been reinforced with trust elements: customer reviews (eKomi 4.6), clear return guarantee, free adjustment service, and transparent delivery times, visible at the right moments.

Multilingual Platform (NL + BE/EN)

The platform is set up to be fully multilingual with separate store views for the Netherlands and Belgium, including local shipping options, prices, and content, without technical overhead.

SEO & Content Architecture

An SEO structure focused on the optics market: from landing pages for ‘buying prescription glasses’ to informative content about progressive lenses and reading prescriptions, with organic traffic as a growth engine.

View the result live →

With the renewed webshop, Wink & See has a platform that completely removes the complexity of optics for the customer, while the team easily manages product configurations and content. The results are visible in the KPIs and in customer reviews.

  • 90+ Core Web Vitals – Fast, fluid experience on desktop and mobile, no loading times disrupting the configurator
  • 4.6/10 eKomi rating – Strong customer satisfaction immediately after launch, driven by clear UX and flawless order processing
  • Higher Conversion – Fewer drop-offs in the configurator due to improved step-flow and real-time validation
  • Lower Return Rate – Clearer prescription entry and lens explanation leads to fewer errors and fewer returns
  • Two Markets Live – NL and BE active from a single Magento environment with full localization
  • Organic Traffic – Growth in Google traffic through targeted SEO architecture for the optics market
Quote

Selling glasses online seemed complicated — and it is. Younify transformed that complexity into an experience that feels very simple for our customers. We see that reflected in our customer satisfaction and our conversion figures.

Nick

Owner of Wink & See

Technologies Used

Magento 2
Hyva
One Step Checkout
jQuery
Glider.js
React

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Why choose Younify?

Expertise

Magento and Hyvä specialists focused on performance and growth. From development and support to implementation, we know the Magento platform inside out and understand what is required to scale.

Dedication

Committed to your webshop, from launch to further development. We work closely together, provide proactive input, and continuously optimize for the best results.

Trusted partner

A single partner for your complete e-commerce solution. Thanks to strong partnerships and broad expertise, we deliver custom solutions including integrations, support, and optimization.

Scalability

Webshops that grow with your ambitions. We build scalable Magento and Hyvä solutions ready for growth, expansion, and further development.

 

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